Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to read and interpret drawings related to customer’s telecommunications equipment
communication skills to liaise and negotiate with customers and suppliers on technical and operational matters
literacy skills to interpret technical documentation, such as equipment manuals and specifications
numeracy skills to estimate and quote for telecommunications installation
problem solving skills to solve equipment and logistics problems
task management skills to work systematically with required attention to detail and adherence to all safety requirements
technical skills to estimate requirements for customer telecommunications equipment installation.
Required knowledge
features of customer telecommunications equipment
legislation, codes of practice and other formal agreements that impact on the work activity
manufacturer’s requirements for safe operation of equipment
processes and techniques required to prepare plans, estimate and quote for installations
specific occupational health and safety (OHS) requirements relating to the activity and site conditions
typical issues and challenges that occur when dealing with customers.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Customer specification may include: | cable connectors cost per cable length installed per outlet equipment types: bandwidth managers digital subscriber line (DSL): asymmetrical DSL (ADSL) digital broadcasting computer telephony integration (CTI) technologies modems network equipment private automatic branch exchange (PABX) radio frequency (RF) equipment single line telephones telephone systems video and data existing builders or electrical contractors schedule frames requirements for: equipment labour materials other resources timeframes scope of works support system. |
Contingencies may include: | need for integration with existing building works schedules where available requirements for installation method or of any proprietary system being installed relevant constraints. |
Relevant legislation, codes, regulations and standards include: | Australian Communications Industry Forum (ACIF) standards and codes AS Communications Cabling Manual (CCM) Volume 1 AS/NZS 3000:2007 AS/NZS 3080:2003 AS/NZS 3084:2003 AS/NZS 3085.1:2004 AS/NZS IEC 61935.1:2006 AS/NZS IEC 61935.2:2006 AS/NZS ISO/IEC 14763.3:2007 AS/NZS ISO/IEC 15018:2005 AS/NZS ISO/IEC 24702:2007 Australian building codes and regulations cabling security codes and regulations compliance with appropriate Australian Communications and Media Authority (ACMA) technical standard requirements for underground, aerial, Category 5, 6, 6A, 7 or 7A and unshielded twisted pairs (UTP) Environmental Protection Acts fire regulations Institute of Electrical and Electronics Engineers (IEEE) mining legislation noise abatement and heritage legislation OHS relevant international standards technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006 Trade Practices Act. |
Changes and variations may include: | availability delivery disputes insurance maintenance network/system security implications preparation of manuals restricted site access testing requirements time penalties. |
Purchase arrangements may include: | buy, rent or lease option conditions of payment conditions surrounding installation/modification legal requirements service and warranty arrangements. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist